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                  3M:
                  "I have utilized Ian's services in the past (at 3M) 
                    and have found his services to be very valuable. I have purchased 
                    research papers as well as intermittent consulting services 
                    relative to Knowledge Management strategy and applications. 
                    Ian has also served as a guest speaker for the Conference 
                    Board Learning and Knowledge Management Council, of which 
                    I am an executive committee member and the Twin Cities Knowledge 
                    Management Forum, of which I am the current President. 
                     
                    The quality of his research is extremely high and he is usually 
                    about two years ahead of conventional wisdom. He exceeds expectations 
                    in terms of delivery of relevant material and addresses senior 
                    management concerns well. Members of the above organizations 
                    have given me very positive input from Ian's presentations. 
                    He is very talented at making intangible concepts tangible, 
                    which as you know is of particular value in the learning and 
                    knowledge management area." 
                     
                    Dr. Erick Thompson 
                    Vice President, Learning Technologies and Knowledge Exchange 
                    The St. Paul Companies 
                   
				   
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